Customer Reviews:
 An Essential Book for your Toolbox December 19, 2007
2 out of 2 found this review helpful
Everyone who is facilitating conversations on difficult subjects and/or conflictual issues should read this book. Ron Kraybill gives us his best tools, learned from years of mediating and teaching, including years working in South Africa. Whatever your issue or conflict, there is a tool here that will help you.
How to resolve a dispute - 101 September 28, 2007
4 out of 4 found this review helpful
A colleague handed me a copy of The Little Book of Cool Tools for Hot Topics: Group Tools to Facilitate Meetings When Things Are Hot (The Little Books of Justice and Peacebuilding). We both work in an organization, live in a community, have allegiance to a Land, and are concerned for the whole world - so conflict and disputes are all around us.
"It's a quick read, hands on, lots of useful techniques; you'll like it."
It was and I did.
Whether you are planning to lead a group through a conflicted time, or will be part of the group itself and want to learn more about taking a larger point of view - this little book is a great resource.
Bob Leming
Philadelphia
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